UMI - Public Relations in Utility Management / Louisville, KY
Louisville Water Tower Park3005 River Road
Louisville, KY 40207
Until recently, public relations have been the most ignored aspect of public utility operations. This 1-day course explores the newfound importance of fostering positive relationships with both internal and external customers, governmental relations, and dealing with the media. All with the goal of improving the perception of others by telling the success stories of modern utilities.