Utility Leadership Institute

Kentucky’s utilities (electric, natural gas, communications and water/ wastewater) all share a common need for best practices, continuous learning and leadership development. Leadership is essential for the success of all utilities, including the development of employees and board members — whether elected or appointed. Our mission is simple: To develop Kentucky’s utility leaders!

In addition to our public seminars, we offer on-site leadership training exclusively customized for your utility in both half-day and full-day formats. We also offer one-on-one coaching and are available to facilitate your utility’s next strategic planning session. Call us today and discover how we can help take your utility to new heights!


  • Utility Supervisors, Managers and Executives
  • Current and Emerging Utility Leaders
  • Current and Newly Appointed Board Members
  • Utility Regulators


  • The Power of Purpose: Viewing your utility as more than just delivering a service or services
  • Achieving Peak Communication: The appreciation of differences
  • Employee Engagement: Commitment versus compliance
  • High Performance Management and Leadership
  • Teamwork: Growth and innovation
  • Leading Change and Performance Excellence
  • Achieving Extraordinary Customer Service