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Utility Management Institute

KRWA Utility Management Insitute

The Utility Management Institute (UMI) offers training to managers and those interested in becoming managers of both water and wastewater utilities. Through a set of six courses, the graduates of the program gain practical training in the field of utility management. Completion of all six courses in this progressive management training earns the graduate the professional designation of UMP (Utility Management Professional).

Over 600 water and wastewater professionals have taken part in the Utility Management Institute, including 382 UMP recipients.

2017/2018  UMI Schedule Announced

Utility Management 101
November 13-15, 2017
KY Dam Village State Resort Park, Gilbertsville, KY

This introductory 3 day course provides participants with an excellent foundation of utility management knowledge. Includes sections covering the historical background of water and wastewater service; drinking water and clean water regulations; utility organizational structures; basics in finance, personnel, and public relations; and the board/manager relationship. Normally, a prerequisite to enrollment in other courses in the Utility Management Series.

Utility Organization, Regulation, & Law
March 20-21, 2018
Oldham Co. Water District Office, LaGrange KY

This 2 day course provides in depth instruction on utility organization and structure in Kentucky and nationally, sections on the SDWA and CWA, state agencies, trade organizations, and other laws affecting utility operations. Participants will also explore how Kentucky measures up to the rest of the United States in regards to utility service and public health protection.

Utility Finance and Administration
May 8-9, 2018
KY Dam Village State Resort Park, Gilbertsville, KY

This 2 day course offers sections on financial planning, budgeting, and reporting. Discussions include capacity development and utility rates, purchasing, cost of service considerations, uniform systems of accounts, and financing utility improvements and expansions.

Human Resource Management For Utilities
July 17-18, 2018
Morehead Conference Center, Morehead, KY

The HR functions of any organization are among the most challenging for managers.  This 2 day course includes sections on personnel policies, hiring and firing, compensation and benefits, motivation and training, dealing with experts, and employee evaluation.

Modern Technology and Utility Management
August 8, 2018
Kentucky Rural Water Association, Bowling Green, KY

Technology allows every industry to make huge improvements in service and efficiency, if used appropriately. This 1 day course examines the latest technological advancements in the water and wastewater industry including: GIS/GPS, computer advancements, new treatment technologies, SCADA and telemetry, and security issues as they relate to technology.

Public Relations in Utility Management
September 11, 2018
Louisville Water Park Tower, Louisville, KY

Until recently, public relations have been the most ignored aspect of public utility operations. This 1 day course explores the new found importance of fostering positive relationships with both internal and external customers, governmental relations, and dealing with the media. All with the goal of improving the perception of others by telling the success stories of modern utilities.


When registering for all six courses at $695 students will have two years to complete the program; or if you prefer, classes may be taken when convenient and charged at an individual rate.  For additional savings, register two or more participants from the same utility at $625 each.

Member Rate for all six courses:  $695
Students will have two years to complete all six courses at the discounted price.

Discounted Member Rate: $625 for multiple participants
Two or more participants registered from the same utility will be charged a discounted rate of $625 each.

Member Rate for Individual Courses
UMI 101 (Introductory Course) 3 days $200
Utility Organization, Regulation & Law (2 days) $150
Utility Finance & Administration (2 days) $150
Human Resource Management for Utilities (2 days) $150
Modern Technology and Utility Management (1 day) $100
Public Relations in Utility Management (1 day) $100

To register for any of our upcoming UMI events, please visit our Training page for registration details.  Class size is limited.  For additional information please contact the KRWA office at 270-843-2291 or j.cole@krwa.org

**No Operator Certification hours are offered by the UMI.