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Director – Metering & Billing Services

Director – Metering & Billing Services

Louisville Water is seeking a Director-Metering & Billing Services.

Responsible for the timely and accurate reading of all customer water meters and the processing of approximately 2 million customer billings annually for water, waste water, and storm water. Responsible for billing all residential, commercial, industrial, wholesale, private sewer, and home service insurance customers. Responsible for the planned and emergency repair and maintenance of the Company’s approximately 300,000 large and small water meters ensuring the accurate billing and resultant annual revenue of $170 million for the Louisville Water Company. Responsible for the administration of all metering information technology to accurately and timely read and maintain water meters, bill customers, and respond to customer inquiries; oversight of the Automatic Meter Reading (AMR) / Advanced Metering Infrastructure (AMI) technology throughout the service area; while assuring efficient use of resources in a manner that exceeds the quality, service and value expectations of our customers and shareholder.