Saturday , 18 November 2017
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Billing Supervisor

Billing Supervisor

Louisville Water Company is accepting applications for Billing Supervisor.

This position is responsible for the supervision of Louisville Water Company’s bi-monthly billing of residential water accounts (approximately 246,000) and monthly billing of Commercial, Industrial, and Wholesale water accounts (approximately 30,000), to ensure Louisville Water’s $170 million and MSD’s $240 million revenue streams. Responsible for identifying and communicating system problems, determining extent of programming changes, and maintaining (approximately 2,000 to-do’s daily) in Customer Care & Billing (CC&B); direct work activities, respond promptly to all unresolved billing/customer service customer complaints, and assess/provide training needs.